When items are returned to SmartFashion.com

Products have to be returned to SmartFashion.com

Introduction

Did you choose the wrong size or did the products not live up to your expectations? If you want to receive the goods returned as soon as possible, we recommend that you place a new order and send the goods received back to us and get money back – it could take up to 7 days to swap returned goods.

Complaints

Please send the goods back in original packaging without removing hangers, tags etc. Shoeboxes cannot be used as shipping container, but shoebox must be returned. If your order was a gift, please indicate the name and email address below. On all products, there are 14 days free return from the date of receipt.

The return note is made in two steps

First Print the return note

2nd Fill out the form below as completely as possible


Please fill out the form

Order number *: Find it on your invoice
Your E-mail *:
Name *:
Phone:

The following address should only be filled in if if the items should be sent to another address than the first delivery adress - or if there is another name on the mailbox (C / O address).

Name:
Address:
Zipcode / By:

Goods to be returned or exchanged

Return codes:
0. Too big in size
1. Too small in size
2. Does not match my expectations
3. Is something wrong with the fit
4. Material defects - please describe the defect
5. Some defects after washing - please describe the defect and how the product has been washed
6. Late delivery
7. Wrong item in the bag (The label matches with your order, but a different product or size is delivered)
8. Wrong goods delivered
9. Other cause - make a note in comments

Article Code Exchange to size Penge tilbage Bemærkninger

I have more items than there was space in the table above, so the rest, I write on the back of the return slip I am printing out.


Refund

Please click one of the 2 following boxes (Use this if you want your money back if the items is sold out)

I paid by credit card, and I want my money back to my credit card.
I would like to have money deposited into my bank account:
Ваш регистрационный номер и номер счета напечатан на обратной стороне карты ( см. рис. )
Registration number (4 digits)
Accountnumber (max 10 digits)

By transfer to your bank account, you will receive your money within 5 days.

 

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